March 2006
Media Release
PJP Homes Pty Ltd in Woronora has won the 2006 Australian Achiever Award for NSW’s Building & Construction Services category.
Now in their ninth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies’ own clients – and are therefore an indication of a well run, healthy business, worthy of patronage.
The award system focuses on seven criteria, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.
The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A list of over 3500 businesses who have achieved this standard can be viewed at www.achiever.com.au
PJP Homes Pty Ltd achieved a 97.03% overall score for Customer Service and Relations, topping all other NSW Building & Construction Services businesses. The 2006 Australian Achiever Award proves PJP Homes Pty Ltd delivers on the promise of customer satisfaction.
Established by Peter Phair for ten years, PJP Homes now operates with a team of twenty. The business operates in the Northern and Eastern suburbs of Sydney and specialises in vogue steel design and construction for architectural designed homes at the top end of the residential market.
Some of the comments Australian Achiever received from PJP Homes Pty Ltd customers were:
"This company was highly recommended to us and we found them to be very honest. Their communication skills are very good and they were always prompt. Their quality of work is very good.”
"The staff are professional, caring and considerate with an excellent level of quality service. The whole experience has been a pleasure.”
"They are very reliable, trustworthy and honest. I found everyone easy to deal with. The staff were all very responsive, professional with good attention to detail. The quality of workmanship was excellent.”
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